We understand your business relies on technology to keep operations running smoothly? Downtime can result in lost productivity, and a poor customer experience. We understand that waiting for a technician to turn up on-site isn’t always possible. That’s why we offer fast, effective, easy-to-use remote IT support for customers.
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Our remote tools allows our expert technicians to remotely access your Mac or PC with a special, unique security ID number with a password that changes after each session.
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Benefits of remote IT support for your business
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Fast. We can provide remote IT support at short notice, as there is no travel time required.
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Simple. We guide you step-by-step through the quick and easy process.
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Secure. All your data is safe and secure, and any passwords are reset after the remote support session.
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Cost-effective. No need to hire a full-time or in-house technician.
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Flexible. Travelling interstate or overseas? No problem. We can provide tech support on-the-go.
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Comprehensive. Over 80% of all tech issues can be resolved remotely.
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Quick turnaround. No need to take your computer to a physical computer shop and wait 2 weeks or more for your issue to be resolved.
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Time-saving. Most remote support issues are solved within 60 minutes.
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